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Frequently Asked QuestionsQ. When will my credit card be billed?
A. Your credit card will NOT be charged until the item is received in our warehouse. You will be notified by e-mail when a shipment is sent, telling you when the item was shipped and the expected delivery date.
Q. What is a pre-order?
A. Pre-Orders are orders we accept for an item before it comes in stock. In many cases, new items are introduced by manufacturers up to 120 days before the item will be in our warehouse. As orders are placed on our website, the merchandise "zero's" down until it becomes sold out. In this way, we do not over sell what has been committed to our website.
Q. How do I contact Racing Gallery status of my order?
A. You can send an email to info@myracinggallery.com. Please include your first and last name, order number, and telephone number. Please include the product item that you have a question about.
Q. What is your return and cancellation policy?
A. Please click on the "Policy" link under "Customer Care".
Q. I don't see a product on your site. How do I find it?
A. If you see a product that is sold out on our website, please feel free to email us at: info@myracinggallery.com We will make every effort to try and find the product including references to dealers that may have the product.
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